Voice of the Customer

All,

First let me say thanks once again for your support and interest in the blog.  Since December the traffic and interest has gone through the roof, and your comments continue to inspire better and better discussions(which is the reason for the blog).

I have been thinking about including surveys on XCS topics in order to create even more interesting topics and a testing ground for some of the theories discussed. 

I’m not sure if this a good idea, but I thought I would let you decide. 

The surveys will be found on the “Surveys” tab on the masthead of the blog. 

My Commitment:

• Surveys will be short and to the point. (the title will include # of questions and the estimated time to complete)
• Surveys will always be driven by the topics and the issues being/to be discussed on the blog.
• Surveys and their content will never be sold to, or commissioned by a third party.
• Survey ideas from readers will be considered and accepted according to their merit.
• Survey results will be discussed on the blog.

Please keep in mind, that l will not explain or discuss the purpose of the surveys while the surveys are planned or in progress, so as not to skew the results.

The first survey can be found here.

Thanks again for your support.

Look forward to your involvement in the survey and to the discussion of results.

Thanks

Rudy Vidal

Committed to XCS !